1.To cancel an appointment, you will need to login to your account on the Pink Parlour website, at least 4 hours prior to your appointment time.
2.Then click on your name, at the top right part of the page.
3.Then click ‘My Account’ > ‘Appointments’,then in the list of your appointment(s) find the appointment you want to confirm or cancel and click on whichever you wish to do.
If you cancelled, then you will receive an email for the canceled appointment.
Please be reminded that :
*If you fail to do so you will be marked as a no show client.
*3 no show is equivalent to 1 service in a package.
Real-time booking allows a customer to choose and manage their own appointment at their convenience. Simply log in or sign up (new user), book an appointment and your done. You will see this note after your booking “Thank you for your request. You’ll receive our confirmation.
Our new online system requires all client to register again, kindly proceed to resign up using the same email address you used before to make an appointment.
Log in to our website, click your name on the upper right side and choose my account.
You might have a duplicate account that we need to merge first. You may call or email us at [email protected]
Click pay at store, the redemption would be processed at the outlet.
Therapists are assigned for each timeslot. Once it’s filled it will no longer be available.
Choose add to bag for all the treatments you want to book then click the items cart on the upper right side, continue to check availability and proceed until you will choose either pay at store or pay online now. Multiple booking is subject to availability.
Log in, check under “my account” and click appointments
We allocate bookings equally across all qualified therapist
Yes, log in to our website go to my account under your name on the upper right side and cancel your appointment.
Cancellation should be at least 4 hours before your appointment time.
Yes, Failure to do so will be deemed a missed appointment and, therefore, you will be liable to a “No Show” charge. For package holders who do not show up, a session of the treatment scheduled will be deducted from the existing package of the customer. For non-package holders, after we have received 3 repeatedly of no-show, customer will be required to pre-pay for their booking upon confirmation within 24 hours.
Based on the growth cycle of eyelashes, when applying lashes, lash stylist are trained to look for adult lashes to attach the individual synthetic lashes. Young (baby) lashes are left to allow them to fully develop and when it comes times to re-lash, we have new strong lashes to bond to.Lash extensions will not cause your natural eyelashes to fall out. Remember that your natural lashes have their own life cycle of falling and growing – like the hair found elsewhere on your body. It’s hard to notice small lashes falling out, but when attached to a thicker, longer lash they become much more noticeable! Once the extensions are removed, your own eyes may appear smaller, your natural lashes, shorter and sparser because you’ve been accustomed to a full set of longer, thicker lashes.
Lash extensions are applied while you are lying down with your eyes closed on a comfortable spa bed in a serene setting. This usually takes about 1.5 hours for a full set of lashes, but also depends on the set of lashes you decide to get. After prepping your lashes, your bottom lashes are protected with a gel eye pad, lash extensions are then applied 1-to-1 with medical grade adhesive. It is a really relaxing, non-invasive treatment and most of our clients take the time to catch up on their beauty sleep!
Your new lashes will last between 2 to 4 weeks depending on your skincare routine and your own natural lash life cycle. To maintain the full look of your lashes, it will require you to maintain refills every 2-3 weeks.
We recommend getting refills every 2 to 4 weeks. If you wait too long your extensions will fall out and you will require a full set. Factors such as exposure to humidity, steam or touching your eyes a lot may cause the extensions to fall quicker. Refills can take from 45 – 60 minutes, depending on the state of your remaining lashes. A good sign of when you need a refill is when your extensions are 50%-60% gone.
Yes, however you must only apply water based mascara. DO NOT USE OIL-BASED OR WATER-PROOF MASCARA. Waterproof mascara and any type of oil based mascara dissolves the bonding agent of the extensions and causes them to fall out sooner. Also, take care in washing off all eye makeup. Only use a water based eye makeup remover.
Yes. The bonding agent we use is waterproof and allows you to shower, swim, exercise. However we recommend that you DO NOT WASH your eye area for at least 24 hours after the initial eyelash extension application. This allows the bonding agent to fully dry and prolong the life of your extensions.
Prior to your appointment, try your best to arrive without any eye makeup, do not curl your lashes or wear mascara the day before and the day of your appointment. It will help minimize the cleanup time and more time for lashing.
Memberships can be purchased HERE
Yes, members are required to bring their Goverment ID / Driver License card or passport upon every redemption for verification.
Subscription payment will be auto-recurring via credit/debit card. Unfortunately, we do not accept cash or nets for the auto-recurring payment via our system.
Members will be billed from the date they purchased the membership.
Memberships are strictly not transferable and not refundable. If found sharing of membership, members will be banned immediately from the membership.
Nails treatments are limited to 2 times a week and up to a maximum of 8 times a month for the safety of our customers.
Gel removal service will have a charge if the Gel manicure or Gel pedicure is done in another salon prior to your 1st visit redemption of the Gelish Nails Buffet membership.
Yes, you can, by sending an email here with at least 30 days prior notice.
Of course! However, the procedure will be the same as a cancellation, which means you have to send an email here and re-purchase the new membership. Pink Parlour will waive off the P350 sign-up fee.
Members will be billed from the date they purchase the membership and the billing date will be constant unless cancellation is made.
A change of billing date can be done by sending an email here with at least 30 days prior notice.
Do drop us an email here for the cancellation request before your next billing date. There will be no cancellation fee however if you wish to re-sign up for the membership, a registration fee of $9.99 will be applicable. If you last billed or purchased date is on 25th May 2017, your membership will be cancelled on 25th June 2017. Feel free to enjoy your nails treatment within this period before 25th June 2017.
The membership can be used across all Pink Parlour outlets in the Philippines.
A monthly e-statement is sent to all our members containing the membership details. Please contact us if you do not receive your Pink Parlour e-statement.
The membership can be used all year. However, members will be limited to 2 treatments throughout the period of 14 days prior to Chinese New Year.
We do not offer nail art, gel extensions, acrylic extensions, gel extensions removal or acrylic extensions removal at Pink Parlour.
We may offer a refund only if you do not get to enjoy a minimum of 2 nail treatments during the 1st-month window. We do not offer a refund for all the previous month payment made should you choose to request for a refund after 2 months or more period of the membership. Refund will be granted on the latest 1 month charged only if you have not redeemed any of the treatments within that window.
The Pink Points Loyalty Program is Pink Parlour’s NEW customer loyalty program that allows clients to earn points and can be redeemmed for Pink Parlour Treatments ,services & other surprise promotions & privileges.
New or Regular clients are eligible for the Program by creating an account, or by logging in to an existing account. You may be required to provide your complete details such as full name, mailing address, email address, and date of birth and to create a password in order to create an account.
By joining the Program, you agree that you have read, understand and agree to be bound by the PROGRAM TERMS and by any changes or modifications we may make to those Program terms and conditions. You also agree to receive Program-related emails from us and our partners.
By spending P400 on every services you will earn 1 point which is equivalent to P30 which you can redeem with no limits anytime you visit the store. The points can only be redeemed instore upon settlement.
1 point = P30 value
If you have 200 points = use P600 value on products and services
First time visit = 1point (no purchase necessary)
Refer a friend = 10 points no purchase necessary
Services = 1 point for every P400 spent
Membership = 1 point for every P400 spent
Packages/Day Packages = 1 point for every P400 spent
Social Media Positive Feedback = 8 points (no purchase necessary)
You can earn Points by logging in to your account and then making qualifying purchases or taking qualifying actions. We may also, at our sole discretion, provide additional Points in connection with certain transactions and promotions.
You may earn Points for dollars you spend on each qualifying transaction on www.pinkparlour.asia/ph . Some actions may require additional disclosures by you in order to qualify.
It may take 24 hours for you to be able to redeem Points once rewarded for regular patrons & regular clients.
You can check your membership level and account status by logging into your account on https://pinkparlourph.managemyspa.com/WebStore/ and going to the “POINTS” section on your dashboard.
If you have concerns that a purchase or other action was not properly applied to your Member account, you should contact Pink Parlour Customer Service at [email protected] and provide your name, address, phone number, and email address associated with your account, the date of the alleged purchase or action, and the issue(s) you encountered. This email must be sent within forty-five (45) days after the alleged purchase or action took place. We are not responsible for late notifications regarding purchases or actions not being credited to a Member account.
While your membership may remain open, Points will expire after three (3) months of inactivity, a period in which a Member earns no Points, makes no qualifying purchases, takes no qualifying actions, and redeems no Points.
STILL HAVE QUESTIONS? CONTACT CUSTOMER SERVICE VIA EMAIL AT @[email protected]
Strip wax is thinly spread over the desired area. A paper strip is then pressed on the top and ripped off with a quick movement. This removes the wax along with the hair, roots and dead skin cells, leaving the skin smooth and exfoliated.
Wax is directly applied to the skin. It hardens when it cooled, allowing the easy removal by the therapist without the aid of strips. This waxing method is very beneficial to people who have sensitive skin as it does not remove or grip the skin. For sensitive areas around the Bikini, it is best to use hot wax as pain is greatly reduced and tearing of the delicate skin is unlikely.
Waxing is a temporary method of hair removal which removes the hair from the root. New hairs will not grow back in the previously waxed area for 1 to 8 weeks. On average, a person waxes every 3 weeks to 8 weeks depending on the body part and how often waxing is done.
No, you should not. The longer the hair, the better the wax will grab it and the smoother your results will be.
Because waxing removes hair from the roots, the main advantages will be: Hair does not grow back instantly, you will need to wax only once a month or once every 2 months on average. The new hair will be softer and finer. Each time the hair is waxed, the folicle gets damaged, which also explains why some hair may stop growing after repeated waxing. Skin is smooth to the touch as opposed to stubby sensation from shaving.
It depends on the kind of wax used by your therapist, on average, a good quality wax can grip short and fine hair as short as 3mm to 5mm. However, do bear in mind that if shaving is done about 1 to 2 weeks before waxing, some of the hair may not have grown out during your treatment, and stubbles may start appearing almost immediately. These are from your shaving, not to be mistaken as quick regrowths from the waxing.
There are a few things you can look out for when deciding on a Brazilian wax treatment to ensure minimal pain. Experience of the therapist is vital. The level of pain that you experience depends on the skill of the therapist. An experienced therapist will know how big a portion to wax, where to place the wax, the best pull and how to stretch the skin giving you minimal pain with every rip. Choose a place which uses HOT wax (either completely or on the delicate areas). Hot wax grips only the hair without tugging the skin. Pain is also reduced as you only feel the pain from the hair roots and not the pain of the skin being pulled as is the case with strip waxes. Book your waxing appointment about a week before or after menstruation, your skin is least tender and sensitive during these periods. Do not wait too long in between waxing sessions. We recommend waxing every 4 to 6 weeks for the minimal pain. Use products like Pink Parlour Boudoir Smooth Bump Free Lotion, this light cream retards the hair growth, reduces ingrown hair and makes new hair growth finer. The finer hair roots will mean faster and less painful waxing by the next waxing session. Other advantages you will notice is that the skin colour gets evened up and lightened within 2 weeks of application. There have been claims that taking a pain killer or aspirin an hour before helps to reduce the pain, but so far, there has not been any testimonials to prove this works. But it is definitely worth a try if you are fearful. Numbing sprays tend to work only on the surface of the skin. Thus it works better if you are waxing with strip wax – where the surface of the skin is being pulled. If your therapist is using HOT wax, these sprays may not be of much help. But for the fearful, this may be an option.
Tearing of the delicate vulva area only happens if strip wax is used on the same spot for more than 3 times, or if the therapist is inexperienced and negligent. With HOT waxes, this is highly unlikely, as skin is not pulled by the wax.
No, you will be walking as per normal. Brazilian waxing causes only instantaneous pain the moment the wax is being pulled. The pain will not linger on especially if hot wax is used. You should not experience any soar or discomfort thereafter. Some redness may occur with people with sensitivity or very thick hair, but this should go away after a few hours.
This depends on the individual. Compared to shaving, waxing reduces ingrown hair significantly. Ingrown hair can be prevented by regular exfoliation, starting from 3 days after waxing. There are also ingrown hair serums that will help to significantly reduce ingrown hair. Try Boudoir Smooth freedom lotion for serious ingrowns which reduces ingrown hair, retards hair growth and makes hair growth finer.
The stubbles are from the shaving before, not the waxing done only a few days ago. Try waiting at least a month to 6 weeks, or until all your hair have grown out before your next waxing session. This way, all your hair, short and long, will be waxed together, ensuring a longer hair-free period.
Firstly we require your NRIC or passport for security purposes. You will also need to wash both the front and back as we remove all hair. During the procedure the therapist will provide you instructional feedback on how to hold yourself. At no time will the therapist hold you so we will require your assistance.
As your pore will be opened after waxing, we discourage swimming, steam bath, sauna and jacuzzi for 24hrs thereafter. By exposing yourself to public water, you may be exposing yourself to bacteria that may lead to infection of the hair roots. For a proper aftercare, we recommend Boudoir Sooth lotion which will help to heal open pores, prevents infection and stops itching.
All LT hair removal technologies effectively damages the hair follicles by using light, allowing heat transfer to the roots to stop hair growth. The way that the light and heat is delivered into the skin differs with the different technologies in the market. Alpha Light technology delivers energy deeper into the follicles. Our machines are stable and fast, which explains why your treatment is very comfortable and quick. The light and heat delivery uses a ‘square’ technology where the pulses are always kept within safe and stable levels reducing the risk of burn and increasing comfort levels for clients which ensuring that every shot is effective yet almost painless. The cold treatment head rolls gently on the skin’s surface. This advanced deliverance is not only very comfortable, but ensures damage to hair follicles effectively without harming superficial skin. There is a big contrast between Alpha Light and other older generation IPL which delivers unstable heat that feels like a heated rubber band flaking on the skin and has a higher risk of burn.
There is no technology in the market that is able to promise completely smooth and hair free results forever. This is because at any point in time, every human being has varied percentage of sleeping hair within our skin that cannot be treated during this sleeping phrase. These sleeping hair can only be treated when they become active. These fine hairs can be treated in future touch up sessions once they become active and grow. However, due to the depth of Alpha Light Technology, we are able to capture more hair more effectively. On average, one to two touch up sessions a year for the 2nd and 3rd year can achieve over 98% hair free for many years. It will be unlikely that a person who has undergone the full course of Alpha Light treatment and achieving hairless-ness will experience a full regrowth again with an exception of hormonal therapy which may cause hair to become active.
You will notice hair falling off within 7 days to 3 weeks after the treatment, but hair reduction may not be noticeable as we all have many cycles of actively growing hair. An average person may require 3 to 5 session before noticing any hair reduction.
Clinical studies have shown 4 to 6 sessions (done on a once a month basis) as an average to see hair reduction between 60% to 80%. However, it is important to continue the treatment whenever you see hair growing (at an average of once every 2 to 3 months) to ensure you achieve the desired results. Touch up sessions may be necessary as there will always be hair that we may have missed during the course of treatments due to hair being in sleeping cycles. At Pink Parlour, we want the best results for you, thus, we bundle our treatments in 12 months or 24 months’ program to ensure you will achieve the best results without the fear of paying for the program that does not fulfil your final need of Hair Reduction.
While undergoing any form of laser/permanent hair removal, it is best that you shave 3 to 7 days prior to your session. Stop waxing and epilating while you are actively undergoing your sessions as removing the roots will make it difficult to treat the hair.
Yes, our Pink Parlour Boudoir Soothe Calm Protect Lotion helps calm the skin, reduce redness and prevents itching. The tea tree oil also acts as an antimicrobial to prevent infection of the follicles.
No, this technology works best on hair with coloured pigments and melanin. For people with very light coloured hair, it is difficult for the hair to absorb any heat which is required to disable the hair follicles. This will work if you have dark brown or medium brown hair, but not blond.
We recommend against any form of LT hair removal if you have very dark skin. We have treated many clients with medium skin tones with much success but we do not take the risk if you have very dark skin that cannot differentiate the colour of your hair and skin. As this technology uses light and heat to detect the darker hair, it will be difficult to selectively treat hair without burning the skin as dark skin absorbs much of the heat without reflecting.
Pink Parlour prides ourselves in honesty and integrity when we conduct our business. Your results are our main obsession and we want to see you hair free as much as you want to be hair free. Pink Parlour can give assurance that you will see your hair being treated, meaning, hair fall will occur usually a week to 3 weeks after each session. If you feel in any way that your treatment has not been effective, simply drop us a note and we will ensure you will be looked after. There will always be a small number of people whom LT Hair Removal technologies will never work, and we will not be able to guarantee that you do not fall into that category. With our extensive history of over 10 years doing LT Hair Removal, we have seen less than 1% of clients who are NOT SUITABLE candidate. Who will then not be candidates for LT Hair Removal like Alpha Light?
Our Sunless Spray Tan uses a spray application of Sunless tanning solution to your body. When applied, DHA (the active ingredient in Sunless tanning solution) reacts with the proteins in your skin’s superficial layer to form a golden brown color.
Prepare your skin for the Spray Tan a week ahead by exfoliating and moisturizing your skin well. A well moisturized skin will ensure a longer lasting tan. For best result, you may purchase our “Skin Prep – Exfoliator” from our Pink Parlour eShop. Exfoliate and moisturize well a day before your spray tan appointment. On the day of appointment, come with clean skin without oils, creams, deodorant or moisturizers.
Yes, we highly recommend all our customers to always wear sunscreen when out in the sun. The spray tan solution does not have any SPF properties.
You should wax/shave 1 to 2 days prior to your Spray Tan appointment, and DO NOT wax/shave after your Spray Tan. Once you have your Spray Tan done, anything that will exfoliate your skin (e.g. waxing or shaving) will remove the colour.
This depends widely on the skin condition of each individual. In general, spray tans fade naturally like a regular sun tan. However, for a person who didn’t exfoliate before receiving the spray tan, there is a higher chance of patchiness. This is also true if a person has very dry and flaky skin. To be safe, go with a colour that is 1 to 2 tones deeper than your skin as a very dark colour will also mean fading will be more obvious. Daily application of “Collagen & Vitamin Enriched Moisturizer” from our Pink Parlour eShop will extend the Tan and prevent patchiness during fading. After 7 days, you may gently exfoliate to remove any remaining Tan color and apply after care.
You may choose from mid and dark tones of chocolate, bronze and gold. Do not be shy to approach our therapist for advice on which color will suit you more. If you have further questions, please email [email protected]ph regards to your concerns.
The Spray Tan color will gradually fade through natural exfoliation, just like a tan from the sun. Pink Parlour’s Spray Tan can last on your skin for a good period of 7 to 10 days. You can also prolong your Tan up to 2 weeks by applying after care lotion, “Collagen & Vitamin Enriched Moisturizer”.
Wait at least 6 – 12 hours before you shower to give the DHA time to fully react with skin proteins. Try to use a non-abrasive skin wash so that the Tan is not stripped away by the chemicals in your soap or shower gels. We highly recommend using a pH neutral soap. During shower, you will notice the Tan being washed away, leaving you with tanned any glowing skin underneath. Do note the Tan will still continue to develop even after your shower for the next 24 hours.
We recommend at least 48 hours after your Spray Tan appointment before going into the ocean, pool or hot tub, as chlorine and salt water will accelerate fading.
You will be given a disposable hair net and g-string for the spray tan. However, you may also bring your own swim wear or choose to go full monty for no tan lines. To minimize the chance of Tan staining on clothing, we recommend loose clothing and dark colored clothing after your Spray Tan. Our Spray Tan solution is water-soluble, if it stains gets onto the clothes, immediately send it for wash in the washing machine as soon as possible.
It is advisable not to have any of the above as a clean bare skin is ideal for the Spray Tan. Pink Parlour also offer shower facilities at your convenience. It is also recommended to bring your own make-up remover or facial cleanser.
Not at all! Our Spray Tan solutions are formulated to give you a natural, just off the beach colour. However, high pH levels in the skin can sometimes results in what many people refer to as an ‘orange’ colouring. To prevent this from happening, use a pH balanced cleanser after your Spray Tan to control the level of pH levels in your skin.
You may schedule your next session in 2 weeks or less.
We offer 3 days free touch up after your spray tan appointment only for uneven spraying. For special cases caused by the clients, we shall charge regular payment.
Beach tanning is for natural sun-kissed look, A-lister favourite & we also have Athlete tanning for a bodybuilding competition. We use a different solution for both services which is imported from Australia and Italy.
* REPAIR the look of tired and blotchy skin.
* REDUCE the look of dark under eye circles and sun spots.
* REJUVENATE the look and feel of your skin with 100% non-allergenic and moisturizing ingredients including SPF coverage.
* ACHIEVE the look of a flawless complexion instantly.
* BRIGHTEN and LIGHTEN your skin’s appearance instantly that lasts 3-5 days.
Spray Fair does not reduce the skin’s natural defenses, nor does it create harsh side effects like other popular salon treatments, such as light therapy, dermabrasions and chemical peels. Instead, Spray Fair delivers a flawless appearance with gradual lightening over several applications. Each application brightens and lightens the complexion, with results lasting up to 3 days. So it is the perfect solution for anyone wanting to attend an important event, whilst enjoying the confidence and beauty of a flawless complexion. Spray Fair promotes lightening and an even skin tone on all skin types, providing a flawless effect. It also minimizes liver spots, and can reduce the appearance of skin tanning after intense UV exposure.
The Spray Fair treatment is similar in application and process to spray tanning. Our solution is sprayed on the face and body by our skilled technicians, with no messy residue or clean up. It dries quickly and delivers instant results.
Spray Fair is safe, natural and odour-free!
Innovative whitening molecules act like a layer of makeup, absorbing quickly into the skin for smooth, silky and instant results. Our exclusive active ingredient contains an antioxidant Coenzyme Q10 (CoQ10), which helps to neutralize harmful free radicals that cause aging. Thalassine stimulates collagen production for anti-aging action. UVA and UVB protective ingredients are included for your skin protection.
“I love it! As a Chinese living in a hot climate in SE Asia, I have pigmentations on my skin and also a yellow undertone unlike the Asians living in colder climates. So I was really not expecting to get fairer, but perhaps a more even skin tone. BAM! It’s incredible! Within minutes I could see the drastic difference. It made my skin glow and gave me a flawless fair complexion which everyone noticed! I can even skip my foundation. Lasted for about 3 days. Can’t wait to do it again.” – Jenna, Singapore
“I have a medium complexion. In my country, everyone is always using whitening products, so naturally when I heard of this treatment, I could not wait to try. It really made my skin lighter by 2 tones. It’s really visible and lasted for a few days too.” – Karla, Philippines
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